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Case study | Employee benefits - consultancy and brokerage

Enhancing a group PMI proposition to better align with employee needs

A targeted review of group PMI uncovered £56k in savings for a US hedge fund’s UK office - unlocking budget to enhance their wider healthcare provision.

Client overview

Business type

Hedge fund

Locations

US

Employees

1,000+ global employees

Key outcomes

  • Delivered a full group PMI restructure in 4 months.
  • Achieved £56k savings which we reallocated to enhance their wider healthcare benefits with the addition of group dental insurance
  • Enabled real-time benefits usage tracking for better decision-making.

The challenge

We originally provided this client with workplace pension support, and as the relationship grew they trusted us with their healthcare benefits. The client’s existing Private Medical Insurance (PMI) plan was functional but lacked strategic alignment with employee needs.

The main challenges of this project were:

  • There was no access to management information, meaning the client couldn’t track benefits usage and had no visibility of premium increases
  • Senior employees expected premium healthcare access, including international walk-in hospital coverage
  • The client wanted to at least maintain their same level of benefits, improving them if possible

Claire Gibson
Senior Employee Benefits Consultant

The solution

NFP undertook a full review of the client’s benefits spend, insurer pricing and risk structure to identify opportunities for sustainable savings.

Our process started by understanding the client’s needs and goals:

  • Benchmarking administrative charges across comparable employers, identifying that the insurer’s margin was above market norms
  • Negotiating a £48,000 reduction in the insurer’s administration fees based on the benchmark findings
  • Moving to a single annual premium payment schedule, securing an additional £18,000 saving
  • Working with the client to introduce a five year limited claim period on income protection, providing cost control while retaining core benefits

The results

For their business

£144,000 total saving across benefits

Delivered savings of approximately £144,000 across medical and risk benefits, enabling the organisation to remain within budget while maintaining its benefit offering.

More sustainable, future-proof benefit design

Implemented a structure that reduces exposure to the impact of single large claims and supports long-term cost stability.

Improved cost visibility and control

Provided greater transparency over insurer charges through detailed benchmarking and targeted negotiation.

For their people

Uninterrupted access to medical care

Ensured continued access to comprehensive medical treatment, with no disruption for employees receiving long-term care.

Income protection benefits preserved

Maintained income protection cover, safeguarding employees’ financial wellbeing during periods of ill health.

Reassurance of employer commitment

Reinforced employee confidence that the employer remains committed to delivering high-quality benefits while managing costs responsibly.

Here to help your business navigate key employee benefits challenges

With cost rises and legislation changes common, the employee benefits landscape can be especially complex and time-consuming for your team to navigate. Get in touch today to see how our support could save you time and money, all while delivering great benefits your people value.


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