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Case study | Global employee benefits

Global nonprofit achieves benefits compliance and clarity across 25 countries

How we used our global benefits expertise to help a US-headquartered nonprofit uncover and correct major compliance risks across their international workforce

Client overview

Business type

Global non-profit

Locations

US-headquartered
25+ countries across 6 continents

Employees

3,000+ employees worldwide 

Key outcomes

  • Identified compliance gaps in 11 countries where legal obligations were not being met
  • Delivered a structured multi-phase plan to achieve full compliance across global locations
  • Gave the client long overdue visibility into legal requirements, collective bargaining agreements and benchmark expectations

The challenge

This long established nonprofit had employees working in international locations for more than twenty years. They came to NFP to get help understanding what they should be doing for their people around the world, which led to us uncovering a number of examples of benefit non-compliance across their global operation.

Key challenges included:

  • Noncompliance identified in eleven countries, spanning Europe, Africa, the Middle East and Asia
  • The client had little understanding of collective bargaining agreements, many of which dictated higher benefit levels, working hours, holiday allowances and public holiday entitlements
  • There was no visibility into whether payroll, sick leave processes or social security requirements were being correctly administered

Emma Bryant
Employee Benefits Consultant

The solution

NFP delivered a full global audit across 25 countries, reviewing every mandatory requirement, social security obligation, collective bargaining agreement and market benchmark. The audit revealed where the client was compliant, where they were under benchmark and where they were legally exposed.

Our approach included:

  • Full country by country reviews, assessing statutory benefits, collective agreements and existing employee arrangements
  • Identifying where mandatory plans were missing, clearly outlining the implications and providing a prioritised remediation plan
  • Creating a roadmap to help the client first meet mandatory requirements, then address benchmark gaps, and finally introduce competitive benefits
  • Providing legislative updates through GBI and notifying the client of any upcoming country specific changes, from pensions to new categories of statutory leave

The results

For their business

Early identification and mitigation of compliance risk

Extensive audits uncovered noncompliance in 11 jurisdictions, enabling the organisation to address legal risks before issues escalated.

Clear prioritisation of spend and delivery

A phased plan allowed the charity to focus budget on mandatory requirements first, followed by market-driven improvements aligned to headcount size.

Long-term confidence in compliance

Ongoing legislative alerts and guidance gave the organisation confidence it will remain compliant over time, even in complex markets with changing rules and collective agreements.

For their people

Access to formal benefits for the first time

Employees in multiple countries will receive their first structured benefits package, including mandatory life and disability cover, pensions and accident insurance where required.

Fairer benefits aligned to market expectations

Benchmark reporting ensures future benefits will reflect local market norms, supporting greater fairness across locations.

Clearer entitlements and stronger protections

Long-serving employees now benefit from clearer entitlements, legally compliant protections and improved recognition of their service.

Are your benefits delivering the value your people around the world expect?

With employee benefits laws and expectations differing from country to country, delivering a globally compliant, competitive and consistent benefits strategy can be a real challenge. Get in touch today to discuss the needs of your international business, and how our specialists can help you deliver a global strategy that helps you stand out as an employer of choice in each of your locations.


https://www.nfp.co.uk/media/case-studies/special-olympics-global-nonprofit-achieves-benefits-compliance-and-clarity-across-25-countries/
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