The solution
NFP partnered with the client to deliver full global benefits management across all sixteen countries outside the US. Acting as both broker and strategic adviser, we helped them gain clarity over their global benefits landscape and introduced a structured, forward looking governance model.
Our approach included:
- Conducting a detailed audit of benefits in every country to identify compliance gaps, inefficiencies and opportunities for consolidation
- Two days of in person deep dive workshops with the global and local HR teams to align on strategy, priorities and the history of each benefit plan
- Creating a coordinated global benefits framework supported by regular work logs, fortnightly calls and consistent local expertise across the UK, Ireland and all other regions
The results
For their business
Rapid global delivery across multiple markets
Completed thirty-eight renewals across ten countries and implemented benefits in three new markets within the first year.
Measurable efficiencies and cost improvements
Delivered efficiencies by consolidating UK and Canadian plans, harmonising policies, streamlining administration and securing improved underwriting and pricing across multiple jurisdictions.
Clear visibility and strong governance
Provided end-to-end visibility of the global benefits portfolio, supported by structured governance, regular work logs and proactive management of risk, renewal cycles and strategic planning.
For their people
More consistent and brand-aligned benefits experience
Ensured employees worldwide benefitted from consistently communicated benefits that better reflected the organisation’s brand and culture.
Improved access to wellbeing support
Ensured all non-US employees now have access to an Employee Assistance Programme, significantly strengthening global wellbeing provision.
Smoother and more reliable employee experience
Enabled faster delivery of benefits changes, claims support and renewals, creating a more seamless experience for employees globally.