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How tech is enabling smarter ways to care for your people

Safeguarding your assets, your people and your customers | 6 minute read

With the rate that technology is evolving within the employee benefits space, it can be hard to keep up with the new and exciting ways that these advancements can enhance your strategy and the way you support your people. However, for businesses that want to be future proof, embracing and staying on top of innovation is a strategic must. 


Why adding tech to your benefits strategy matters

A commitment to innovation within your health and wellbeing benefits can help you better support your people’s health and wellbeing and establish you as an employer of choice, and boost efficiency. This can in turn lead to a boost in attraction and retention of key talent, among other valuable business benefits.  


3x

Investing in illness prevention can be 3-4 times more cost-effective than investing in treatment.1 

Source: OHE


79%

Would more likely stay with an employer that offers comprehensive health and wellbeing support.2 

Source: Personnel Today

Technology is reshaping almost every aspect of working life, and employee health benefits are no exception. From digital physiotherapy to instant GP access, medical technology is evolving at pace and businesses of all sizes are looking to reap the rewards. What once required weeks of waiting, multiple appointments, or expensive insurance cover is now available at the tap of a screen. For employees, this can mean greater convenience, faster support, and a reminder that they’re being cared for. For employers, it can open new opportunities to deliver benefits that boost wellbeing, engagement, and performance without stretching budgets.

The tools transforming medical benefits

From early detection to on-demand treatment, these are just some of the digital tools that are helping to spearhead this technological boom in employee benefits and what they can do for your people:

Health Lens: This app uses smartphone technology to screen for key health risks through non-invasive checks. Employees can get early indications of issues such as blood pressure changes or heart health, allowing them to take preventive action before concerns escalate.

Eargym: A simple but powerful app that trains and tests hearing ability through interactive exercises. By spotting early signs of hearing loss, employees can protect their long-term health and reduce the risks associated with untreated conditions.

Skin Vision: With just a smartphone camera, employees can check moles or skin marks for signs of concern. The app provides guidance on whether medical follow-up is recommended, giving peace of mind and promoting early intervention.

Phio: An app-based physiotherapy service that guides users through tailored exercise plans for musculoskeletal issues. It can cut down waiting times for physical therapy and help staff recover quicker from injuries or strains.

Virtual GP: A round-the-clock GP consultation service available via phone or video. Employees can get quick access to medical advice without needing to book time off or waiting for an in-person appointment.

Four business benefits of tech-enabled health support

These tools don’t just aim to improve individual wellbeing, they can also deliver measurable value to your business. From attracting talent to supporting productivity and reducing healthcare gaps in your strategy, these tools can enhance your benefits offering and strengthen your overall strategy.

1. Attracting and retaining talent

In a competitive jobs market, finding and keeping skilled people is a challenge for businesses of all sizes. Salary alone no longer defines a good offer, and many employees value a workplace that demonstrates a genuine commitment to their wellbeing. By introducing cutting-edge, tech-enabled health benefits, employers signal that they understand modern needs and are prepared to invest in tools that can help make life easier and healthier for their staff.

For potential recruits, access to digital GP services, health screening, or physiotherapy can be a deciding factor when weighing up offers. These benefits not only demonstrate care but also position the business as forward-thinking, which can be appealing to people when searching for a new employer.

Retention is equally important. When employees feel valued and supported, loyalty can increase. Reduced turnover can in turn translate into lower recruitment costs and greater continuity within teams. In short, technology is helping to level the playing field, giving businesses the tools to compete for talent and build lasting loyalty.

2. Boosting productivity

Every business knows that poor health can drain productivity. Traditional healthcare often involves delays: weeks waiting for appointments, hours lost attending them, and ongoing presenteeism as employees push through minor but unresolved issues. Technology can help to break this cycle.

With services like virtual GPs and digital physiotherapy, employees can access care on demand. Advice and treatment can be delivered via smartphone or laptop, meaning staff don’t always need to leave the workplace or take extended time off. Issues are addressed sooner, leading to quicker recovery and less disruption.

Beyond reducing absenteeism, tech-enabled benefits also address presenteeism. A back strain, skin concern, or hearing issue might not keep someone off work, but it can distract them and reduce efficiency. Having access to apps that provide instant support, reassurance, or treatment plans enables employees to manage their health without it weighing heavily on their performance.

The desired result is a healthier, more engaged workforce that can focus fully on the job. For businesses, this can translate into greater efficiency and stronger profitability, as energy is channelled into productive activity rather than being lost to untreated health concerns.

3. Reducing gaps in your healthcare strategy

While Group Private Medical Insurance (PMI) remains the gold standard for comprehensive healthcare cover, tech-powered health benefits offer a cost-efficient way to extend that protection even further. By layering digital tools such as virtual GPs, physiotherapy apps, and early detection platforms on top of an existing PMI plan, employers can address a wider range of everyday health concerns that PMI alone may not always cover in practice.

This combination can create a more complete safety net. PMI provides access to specialist treatment and hospital care, while technology-driven solutions empower employees to manage day-to-day health issues, from skin checks to back pain, quickly and conveniently. The two work hand in hand—PMI for major interventions, and digital health tools for early detection, fast access, and preventative support.

Importantly, these additions are not as cost-prohibitive as some may think. Through Health Cash Plans, employers can provide access to digital innovations at just a few pounds per month per employee, making them an accessible enhancement for employers of all sizes. By adding them alongside PMI, businesses can deliver a more holistic health strategy that supports even more aspects of employee wellbeing. This dual approach not only ensures employees feel fully supported, but also helps reduce the likelihood of small issues escalating into more serious conditions.

4. Lowering costs and disruption by promoting medical proactivity

While treatment is crucial, prevention is where technology really shines. Many of today’s health apps are designed to identify issues before they escalate, giving employees the tools to take control of their own wellbeing.

For example, SkinVision encourages staff to monitor moles or marks, prompting early medical intervention where necessary. Eargym helps maintain hearing health, a vital but often overlooked aspect of long-term wellbeing. Health Lens screens for potential risks, enabling proactive lifestyle changes. By integrating such tools into benefit packages, businesses are empowering employees to spot problems early and avoid more serious outcomes.

The benefits of this approach extend beyond individual health. Preventative care helps reduce the likelihood of long-term sickness absences, which can help lower costs and disruption for employers. It also fosters a culture of responsibility and care, where employees feel supported to stay well, not just treated when ill.

Ultimately, preventative technology helps shift healthcare benefits from being reactive to being proactive. This could not only enhance workforce resilience but also demonstrate a forward-thinking approach to employee wellbeing. For your business, it could be seen as an investment in stability, continuity, and long-term success.

Final thoughts

The rapid advancement of health technology is changing the face of employee benefits—and it’s a change that businesses of every size can embrace. From Birmingham’s start-ups to its established corporates, employers now have the means to offer modern, affordable, and impactful health solutions that deliver tangible value to their people.

These tools not only enhance the employee experience but also address critical business priorities such as talent attraction, productivity, cost management, and long-term resilience. By putting accessible, tech-driven healthcare into the hands of employees, businesses are showing they care, while reaping rewards in engagement, loyalty, and performance.

Key themes to take away:

  • Talent appeal: Tech-enabled benefits demonstrate care and innovation, making businesses stand out in the job market.
  • Productivity boost: Faster access to care reduces absenteeism and presenteeism, keeping teams focused and effective.
  • Reducing healthcare strategy gaps: Tech-powered health benefits offer a cost-efficient way to further bolster the healthcare support delivered by your Group PMI policy.
  • Prevention first: Digital tools empower employees to spot issues early, supporting long-term health and reducing disruption.

By embracing these innovations, businesses like yours can future-proof their benefits strategies—ensuring they not only care for their people but also strengthen their position in an increasingly competitive landscape.

Weaving technology into your benefits strategy may not just help support employee wellbeing – it can help you unlock loyalty, productivity and long-term business value.

Gurdip Memmi
Senior Employee Benefits Consultant

Request a chat with one of our employee benefits specialists 

Our comprehensive employee benefits solution is designed to support you on the road to a bespoke employee benefits strategy that delivers long-term value to your business and people. From strategy design and day-to-day benefits management, to strategy oversight and governance, our specialists are here to guide you through the complexities of employee benefits strategy and put valuable time back in your diary. 


General disclaimer

This insights article is not intended to address any specific situation or to provide legal, regulatory, financial, or other advice. While care has been taken in the production of this article, NFP does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any purpose of the article or any part of it and can accept no liability for any loss incurred in any way by any person who may rely on it. Any recipient shall be responsible for the use to which it puts this article. This article has been compiled using information available to us up to its date of publication.


NFP contributors

Gurdip Memmi
Senior Employee Benefits Consultant


References

  1. OHE
  2. Personnel Today


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