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How smart risk management can boost business resilience in the manufacturing sector

Safeguarding your assets, your people and your customers | 5 minute read

Running a manufacturing business comes with many challenges. Machinery breakdowns, supply chain disruptions, and unexpected accidents can all affect production. Understanding and managing these risks helps protect your business and ensures it can continue operating when problems occur.

Key takeaways

1. Proactive risk management can directly influence insurance costs: Demonstrating strong fire safety, equipment maintenance, and employee training practices can potentially result in more favourable premiums.
2. A structured approach to safety and security reduces operational risks: Consistent machinery maintenance, staff training, and theft-prevention measures help prevent costly incidents and disruptions.
3. Comprehensive planning enhances long-term resilience: Business continuity strategies and environmental compliance protect operations, help to ensure legal adherence, and reassure insurers of a robust risk profile.


Why does risk management matter?

By implementing proactive risk improvement strategies, manufacturers can reduce the likelihood of costly incidents, demonstrate strong risk management practices, and negotiate more favourable insurance terms as a result.


68%

of UK manufacturers suffered unplanned downtime in the past year.

Source: Fluke Corporation


£736m

Unplanned downtime cost UK manufacturers £736 million per week, exposing critical vulnerabilities in industrial resilience.

Source: Fluke Corporation

1. Property damage

Fires, flooding or other property damage can halt production, destroy stock, and result in high repair costs. Even a small incident can have a large financial impact. In addition to the immediate financial losses, such events may lead to operational downtime, disrupted supply chains, and missed deadlines, further affecting customer relationships and future business opportunities.

You may encounter rising insurance premiums following a claim, and your business could face regulatory scrutiny or penalties if safety standards are found lacking. Moreover, reputational damage caused by visible incidents can diminish trust among clients, partners, and insurers, making recovery more challenging in the long term.

How to manage the risk effectively: Install and maintain automatic sprinklers and fire alarms. Store flammable materials safely and conduct regular fire drills and staff training. Develop a comprehensive disaster recovery plan that outlines clear procedures for responding to emergencies, safeguarding critical assets, and restoring operations as quickly as possible. This plan should be regularly reviewed and tested to ensure all staff understand their roles and essential contacts are up to date.

How this makes you more resilient: Preventing or limiting damage helps to keeps production running and reduces downtime, so your business can continue operations even in emergency situations.

2. Machinery and equipment failure

Machine breakdowns or accidents can halt production and lead to costly repairs or replacements. Unsafe machinery also puts employees and anyone visiting your premises at risk of injury. In addition, if production is interrupted, your business may be unable to fulfil contracts on time. This can result in dissatisfied customers, financial penalties, and a loss of future business. The knock-on effect may extend to damaging your reputation and straining relationships with suppliers and partners, ultimately affecting overall profitability and growth.

How to manage the risk effectively: Implement a preventative maintenance program for all machinery. Ensure machine guards and safety interlocks are in place and maintain detailed maintenance logs.

How this makes you more resilient: Regular maintenance reduces unexpected downtime, ensures aids in ensuring safer working conditions, and allows assists production to in continue continuing smoothly.

3. Employee safety and training

Accidents or health and safety issues can cause lost workdays, lower morale, and increased insurance costs. Persistent safety concerns may lead to higher staff turnover, as employees may feel unsafe or undervalued in the workplace. This not only impacts productivity but can also make it harder to attract and retain skilled workers. In more serious cases, regulatory investigations and penalties may be imposed if standards are not met, and the business’s reputation can suffer, affecting relationships with customers and partners. By fostering a strong safety culture, businesses can mitigate these risks and, aiding to create a more stable, productive environment.

How to manage the risk effectively: Provide comprehensive health and safety training, enforce the use of personal protective equipment (PPE), and develop a clear accident reporting system. Having an external health and safety advisor also ensures you stay informed, compliant, and protected.

How this makes you more resilient: A well-trained, safe workforce reduces disruptions, lowers costs, and helps maintain productivity during challenges.

4. Security and theft

Theft or unauthorised access can result in financial losses, stolen stock, or damage to your premises. Additionally, such incidents may lead to the loss of sensitive customer data and can facilitate criminal activity, both of which can severely damage your business’s reputation and erode customer trust.

How to manage the risk effectively: Install CCTV and access control systems, secure high-value goods and raw materials, and conduct background checks for employees in senior roles.

How this makes you more resilient: Protecting your assets ensures smooth operations and reduces the risk of unexpected financial or operational setbacks.

5. Environmental and liability risks

Improper waste disposal, regulatory breaches, or product defects can lead to fines, legal claims, or reputational damage. Such incidents may also disrupt operations, increase costs due to remediation, and undermine customer and stakeholder trust in your business.

How to manage the risk effectively: Properly manage hazardous waste disposal, ensure compliance with environmental regulations, and maintain adequate liability coverage for product defects.

How this makes you more resilient: Reducing regulatory or legal issues prevents unexpected costs and reputational damage, keeping your business operating reliably.

6. Cyber crime

Cyberattacks and data breaches can disrupt production, compromise sensitive information, and result in financial loss. Incidents may cause significant reputational harm, erode customer trust, and lead to regulatory penalties or legal action. Businesses may also experience prolonged operational downtime while systems are restored and vulnerabilities addressed, which can further impact revenue and relationships with suppliers and customers.

How to manage the risk effectively: Choose strong passwords, keep your software up to date, teach your team how to spot phishing emails and other online scams, and put robust cyber security measures in place. It’s also wise to protect your business with cyber insurance, so you’re covered even if the worst happens.

How this makes you more resilient: Protecting IT systems and having insurance coverage reduces downtime, safeguards data, and ensures your business can recover quickly if an attack occurs.

7. Supply chain disruptions

Delays, shortages, or supplier failures can interrupt production and affect customer orders. These disruptions may lead to missed delivery deadlines, increased costs from sourcing alternative suppliers or expedited shipping, and potentially strained relationships with both customers and partners.

How to manage the risk effectively: Work with multiple suppliers, monitor potential risks in your supply chain, and maintain safety stock of key materials. Establish clear communication channels with your suppliers to enable rapid response to any disruptions, consider diversifying your sourcing locations to avoid over-reliance on a single region, and regularly review your contracts to ensure they include contingency plans for delays or shortages. Investing in supply chain management software can also help track shipments, assess vulnerabilities, and improve overall visibility, making it easier to anticipate and react to potential issues.

How this makes you more resilient: A flexible supply chain can help allows your business to maintain output and meet commitments even when disruptions occur.

The importance of business resilience

By taking a proactive and structured approach to risk management, manufacturing businesses can significantly strengthen their overall safety, security, and operational resilience. Not only do these strategies help prevent accidents, equipment failure, and business interruptions, but they also demonstrate to insurers a commitment to maintaining high standards of risk control. This, in turn, can lead to more favourable insurance terms and potential long-term cost savings.

Ultimately however, investing in risk improvements is not just about reducing premiums, it’s about building a safer, more reliable, and more sustainable manufacturing operation.

For more industry insights, Aon’s Global Risk Management Survey highlights common risks facing manufacturers today.

Investing in risk improvements is not just about reducing premiums, it’s about building a safer, more reliable, and more sustainable manufacturing operation.

Darren Cronin ACII
Managing Director, Commercial Insurance

Want to see how we can help?

The manufacturing industry is expansive. We understand that your business has its own unique set of risks, and that success requires attention to detail at every level. NFP are here to help you navigate these complexities, giving you peace of mind that your business has protection so you can focus on your business goals.


General disclaimer

This insights article is not intended to address any specific situation or to provide legal, regulatory, financial, or other advice. While care has been taken in the production of this article, NFP does not warrant, represent or guarantee the accuracy, adequacy, completeness or fitness for any purpose of the article or any part of it and can accept no liability for any loss incurred in any way by any person who may rely on it. Any recipient shall be responsible for the use to which it puts this article. This article has been compiled using information available to us up to its date of publication.


NFP contributors

Darren Cronin, ACII
Managing Director, Commercial Insurance


References

  1. Fluke Corporation
  2. Aon

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